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The Easy Way to Service Your Car

  • Booking Your Car In
  • Organising Your Day
  • Checking In
  • Progress Report
  • Vehicle Collection
  • Follow Up
  • Booking Your Car In We have an extremely easy online booking platform where you can pick and choose what time and dates suit you. Alternatively you can call directly to speak with one of our experienced service advisors.
  • Organising
    Your Day 
    Our goal is to have as little impact on your day as possible. We offer express servicing from 6:30am so you can be back on the road before 8:00am. We also have 8:00am, 11:00am and 2:00pm where we can guarantee your vehicle is worked on immediately. We offer a wide range of loan vehicles and we’re close to Sunnynook Bus Station.
  • Checking In Firstly checking all your contact details are correct as communication is key. Next up is talking about your vehicle and how we will ensure everything goes to plan. Our service advisors all have mechanical knowledge so we can answer any questions you have. Lastly we will discuss the next point of contact for the day.
  • Progress Report If our technicians identify any recommended work we will call, TXT or email to discuss options.
  • Vehicle Collection Once your vehicle is ready and clean we will call, TXT or email to advise you even if it’s before the agreed collection time. The agreed collection time is critical and we guarantee we will meet this time.
  • Follow Up Our Aftersales Manager, Colin will email you seeking feedback on your experience, confirming everything went to plan and offering an opportunity to tailor things for your next visit. Mitsubishi Motors New Zealand will also email you with an 'experience survey' which scores us on our performance and gives us the all-important feedback which we value.

Why a regular service is good for you

Bringing your vehicle into Simon Lucas Mitsubishi for a regular servicing will save you hassle, time, and money that would be otherwise spent on repairs. It’ll keep your vehicle on the road and performing at its best.


Our expertise doesn’t stop at Mitsubishi. With the latest diagnostic computers, we can perform servicing, fault diagnosis, repairs, and WOFs on cars, SUVs, and utes of all kinds of makes and models.

We offer a wide range of services that include:   

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  • Regularly scheduled maintenance    
  • All Mechanical repairs    
  • WOF inspections    
  • Pre-purchase inspections    
  • Tyres and wheel alignments    
  • Safety inspections    
  • Air-conditioning repairs  
  • Servicing and repairs for all makes and models   
  • Suspension, exhaust and batteries    
  • Express services every morning Monday – Friday from 6.30am   
  • Premium valet services  
  • Registration and road user charges    
  • Loan vehicles suitable to your needs  


We offer Mitsubishi’s unbeatable Diamond Advantage 5/10-year warranty which is New Zealand’s best new car warranty, backed up by award winning customer care. The Diamond Advantage consists of:

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  • 5 year/ 130,000 km new vehicle warranty,  
  • 10 year / 160,000 km powertrain warranty, 
  • 5 years premium roadside assistance.

Mitsubishi Eclipse Cross PHEV and Outlander PHEV come with the Diamond Advantage Warranty like all the other models and a 8-year warranty specific to the drive battery.  

A close up shot of a Pajero Sport on a dusty road


For your Mitsubishi vehicle, we use superior quality, genuine Mitsubishi auto parts and products like oils and fluids to ensure your car runs smoothly and efficiently.

We also offer a warranty on those genuine Mitsubishi parts for two years or 40,000km (whichever comes first) when they’re fitted in our workshop. 

An upward shot of a women in Mitsubishi ASX and sunroof opened


Simon Lucas Mitsubishi is a fourteen-time winner of Mitsubishi's Diamond Dealer Award for overall dealership excellence. In addition, this year we claimed the Customer Excellence Award and we are the Aftersales Diamond Rewards Programme Winners too. We’re proud to hold New Zealand’s highest accolade, and the recognition of the work we put into every aspect of the business that comes with it.

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If you require repairs and servicing for your Mitsubishi vehicle, call us on 0800 001 107 or contact us online today for a free estimate.  


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